Phone
To provide fast and informed service, we have a range of freephone numbers
dedicated to specific services. Choose the number you need and call anytime, 24
hours, 365 days.
Personal banking
From overseas |
0800 18 18 18
+64 4 462 1615 |
Touchtone phone banking
From overseas |
0800 28 28 28
+64 4 499 0949 |
Online Banking
From overseas |
0800 49 50 51
+64 4 473 9880 |
Online Share Trading
From overseas |
0800 885 564
+64 4 498 7068 |
| Private Banking |
0800 500 588 |
Lost or stolen cards
(or cards lost or stolen
overseas) |
0800 724 200 |
We have the following specialists available during the hours shown below
Direct Lending specialists
(8am - 8pm, Monday to
Friday, and 9am - 5pm, Saturday and Sunday) |
0800 185 185 |
Mobile Mortgage Managers
(7am to 11pm, Monday – Sunday) |
0800 800 980 |
Credit Card specialists
(8am - 9pm Monday to Friday,
and 9am - 5pm Saturday and Sunday) |
0800 741 741 |
Customer Connect Team
(8am – 8pm Monday to Friday, and 9am – 5pm, Saturday and Sunday)
For help with budgeting and managing your finances |
0800 108 818 |
Please note, if you are calling from overseas you will have to meet the cost of
the international call.