Delete an Automatic Payment

You can delete an automatic payment you have previously set up.

Follow our simple step-by-step guide to deleting an automatic payment or  print this guide and read it later.

Step 1 Getting started

1

When you log in to Online Banking you'll arrive at a page showing your account balances. From the options at the top of the page click on the Payments menu and select Upcoming Payments.

Learn How Step 1
1

Step 2 Select the Automatic Payment you want to delete

On the Upcoming Payments screen you will see a list of all payment types you have set up for all your Online Banking accounts.

1

Select the Automatic Payment you want to delete by clicking in the small circle next to the payment date.

2

Click Delete to start the process of deleting the automatic payment.

1
2

Step 3 Confirm that you want to delete the Automatic Payment

Next you'll be taken to the Delete Automatic Payment screen where you will be asked if you're sure you want to delete the automatic payment you selected on the previous screen.

1

To confirm that you want to delete the Automatic Payment click Delete.

2

To return to the previous screen without deleting the payment click the Cancel button.

1
2

Step 4 Get confirmation

1

If you clicked Delete on the previous screen the Automatic Payment will be deleted. All done! You'll get a message on the screen saying your Automatic Payment has been successfully deleted. Now you can view another payment, check your account balances or log off if you're finished.

Now you've seen how simple it is, have a go at learning how to set up a New Bill Payment or create an Automatic Payment.

1
Previous

 of  steps

Next

What is an automatic payment and how can I create one?

Automatic Payments are used for regular reoccurring payments with the same due date and amount. You can choose the frequency of your payment: weekly, fortnightly, monthly etc. They can be scheduled for up to five years in advance.

For example, you could set up an Automatic Payment to make a regular fortnightly rent payment.

Learn how to create an Automatic Payment

How many digits do I need to enter for bank, branch, account number and suffix?

Generally, bank account numbers are made up of bank (2 digits), branch (4 digits), account number (up to 7 digits) and suffix (2 or 3 digits). For example: 06-0501-0123456-00.

What information do I need to put in the Particulars, Code and Reference fields for an Automatic Payment?

The Particulars, Code and Reference fields are there to help you and the recipient of your payment to identify the payment. You don't have to use all of the fields and you may choose to leave some blank.

Can I change the details of my Automatic Payment?

Yes, you can change the frequency, amount, payment & expiry date of an automatic payment. You can also change the particulars, code and reference details.

Back to top

Any time you're ready you can log in to the real Online Banking. At the top right of every page on this website we have a link to take you to Online Banking. Show me where it is on this page.