Online Security Centre
National Bank Online Banking Promise
In the unlikely event that you incur a loss from Online Banking fraud, we'll reimburse
you the full amount of any unauthorised transaction (provided of course that you
are not involved in the fraud and act within our Conditions of Use). Our promise
means you can bank online with confidence.
Staying safe online
The Internet is a great way to do your banking and to make purchases -
but it can also provide opportunities for fraudsters. In our Online Security Centre
you'll find information about
types of online fraud and how to avoid it. We also provide information on
what we're doing, and
what you can do, to help keep your Online Banking safe and secure.
Double the protection – OnlineCode
As a National Bank customer you can choose double the protection for your
Online Banking with OnlineCode. OnlineCode is our two-factor authentication system
that provides an added layer of security when you're using Online Banking.
The New Zealand Banker's Association also provides a useful Internet Banking Security Awareness Pamphlet (PDF 435KB).